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Alle Help-artikelen

52 artikelen

Begin hier

Leader or superior quick start

Set up collection, scoring, members, communication, alerts, and the first complete reporting period.

Voor clankopstukken en superieuren

Begin hier

Member quick start

Check your score, requirements, announcements, Rules, calendar, Polls, Questionnaires, and alerts.

Voor leden

Begin hier

Officer quick start

Review standings, requirements, freshness, data quality, and clan reports without general write access.

Voor officieren

Begin hier

Runekist user guide

The complete guide to clans, periods, roles, collection, scoring, insights, collaboration, leadership, and Runekist tools.

Voor iedereen

Runekist gebruiken

Complete collector setup

Review collection settings, connect the intended Total Battle account as clan leader, and confirm healthy automatic collection.

Voor clankopstukken en superieuren

Runekist gebruiken

Understand Guardsmen tiers

Learn why tier insight reflects Ancient Personal rewards observed in a period rather than a permanent member profile.

Voor clankopstukken, superieuren en officieren

Runekist gebruiken

Understand collection freshness

Read collection, source-read, and calculation states before deciding whether a report is complete.

Voor iedereen

Veelvoorkomende taken

Analyse reward chest types and groups

Compare periods, select reward chest types or groups, rank members, and export matching activity.

Voor clankopstukken, superieuren en officieren

Veelvoorkomende taken

Configure and review fines

Understand automatic assessments, event assignments, manual actions, payments, forgiveness, and point deductions.

Voor iedereen

Veelvoorkomende taken

Create and manage Polls

Configure poll options, selection limits, result visibility, deadlines, and vote changes, then preserve completed results.

Voor iedereen

Veelvoorkomende taken

Create and protect API access

Create a purpose-specific export token, store its one-time value safely, and revoke it if exposed.

Voor clankopstukken en superieuren

Veelvoorkomende taken

Create and review Questionnaires

Collect structured member progress, review completion, and export current or archived responses.

Voor iedereen

Veelvoorkomende taken

Create and translate announcements

Publish clear clan communication, verify member visibility, and use translation only where configured.

Voor iedereen

Veelvoorkomende taken

Enable push notifications

Allow the browser device, then choose the notification types you want for each clan membership.

Voor iedereen

Veelvoorkomende taken

Export clan data

Find CSV, XLSX, and API exports beside the feature they describe, with clan and role checks applied again.

Voor clankopstukken, superieuren en officieren

Veelvoorkomende taken

Find members below requirements

Filter the selected period by a requirement and review each member’s current value against its threshold.

Voor iedereen

Veelvoorkomende taken

Invite and approve members

Bring people into the correct clan with an allowed role and review pending join requests safely.

Voor clankopstukken en superieuren

Veelvoorkomende taken

Link Discord

Link your Discord identity to Runekist and map the intended server space to the correct clan.

Voor clankopstukken en superieuren

Veelvoorkomende taken

Link Telegram

Link your Telegram identity and map the intended group or chat to the correct Runekist clan.

Voor clankopstukken en superieuren

Veelvoorkomende taken

Manage credits and billing

Review subscription, invoices, collection credits, top-ups, and supported member contributions from the live billing page.

Voor clankopstukken en superieuren

Veelvoorkomende taken

Manage members and roles

Review membership state, game usernames, permitted role changes, and removal controls under Leadership → People.

Voor clankopstukken en superieuren

Veelvoorkomende taken

Pause and resume collection safely

Stop automated collection while the game account needs manual use, then resume it without losing the operating context.

Voor clankopstukken

Veelvoorkomende taken

Publish Clan → Rules

Edit, preview, publish, and verify the clan’s versioned human-readable Rules document.

Voor iedereen

Veelvoorkomende taken

Read the leaderboard

Understand period rank, reward chest totals, raw points, fine-adjusted points, and your own result.

Voor iedereen

Veelvoorkomende taken

Review Forest Essence

Review supported current and period Forest Essence data after Runekist has observed the feature.

Voor clankopstukken, superieuren en officieren

Veelvoorkomende taken

Review journal events and roster changes

Use roster history for joins and observed departures, and journal events for imported operational records.

Voor clankopstukken, superieuren en officieren

Veelvoorkomende taken

Review member performance

Inspect contribution, last activity, requirements, and top reward chest sources for each member.

Voor iedereen

Veelvoorkomende taken

Rules vs scoring setup

Use Clan → Rules for the published human-readable policy and Configure scoring for Runekist calculations.

Voor iedereen

Veelvoorkomende taken

Transfer clan leadership safely

Use the dedicated audited leader-only flow and review its billing consequences before confirming.

Voor clankopstukken

Veelvoorkomende taken

Use Ancient Summons reports

Review uploaded summons, fight details, contribution changes, health, and threshold analysis.

Voor clankopstukken, superieuren en officieren

Veelvoorkomende taken

Use the Dragon Coin ledger

Review supported Dragon Coin changes and balances while preserving historical player records.

Voor clankopstukken, superieuren en officieren

Problemen oplossen

A feature or action is missing

Check membership, role, feature settings, observed data, selected period, and read-only states.

Voor iedereen

Problemen oplossen

A member is not matched correctly

Check exact game names, aliases, reused identities, and the review queue before changing a mapping.

Voor clankopstukken, superieuren en officieren

Problemen oplossen

Ancient capture is not visible

Check the extension destination, monitoring health, capture completion, explicit upload, and reset window.

Voor clankopstukken, superieuren en officieren

Problemen oplossen

Assistant could not answer

Rewrite the question with an explicit period, exact subject, one measure, and a bounded result.

Voor clankopstukken en superieuren

Problemen oplossen

Collector login or 2FA failed

Verify the connected account, secure credentials, supported mailbox access, and selected subaccount without sharing secrets.

Voor clankopstukken en superieuren

Problemen oplossen

Data is missing or out of date

Check the clan, period, freshness, collector state, credits, identity queue, and recalculation in the right order.

Voor iedereen

Problemen oplossen

Notifications are not arriving

Check the browser device and the selected clan’s notification preferences as two separate layers.

Voor iedereen

Veelgestelde vragen

Frequently asked questions

Short answers about missing pages, periods, Rules, scoring, member results, exports, and credits.

Voor iedereen

Woordenlijst

Runekist glossary

Product-specific meanings for clan, collector, credits, period, Rules, requirements, points, and reward chests.

Voor iedereen