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Problemen oplossen

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Problemen oplossen

A feature or action is missing

Check membership, role, feature settings, observed data, selected period, and read-only states.

Voor iedereen

Problemen oplossen

A member is not matched correctly

Check the verified game identity and full SUID before changing ownership.

Voor clankopstukken, superieuren en officieren

Problemen oplossen

Ancient capture is not visible

Check the extension destination, monitoring health, capture completion, explicit upload, and reset window.

Voor clankopstukken, superieuren en officieren

Problemen oplossen

Assistant could not answer

Rewrite the question with an explicit period, exact subject, one measure, and a bounded result.

Voor clankopstukken en superieuren

Problemen oplossen

Collector login or 2FA failed

Verify the connected account, secure credentials, supported mailbox access, and selected subaccount without sharing secrets.

Voor clankopstukken en superieuren

Problemen oplossen

Data is missing or out of date

Check reporting freshness or Total Battle room snapshot health without treating stale, incomplete, or failed data as empty.

Voor iedereen

Problemen oplossen

Notifications are not arriving

Check the browser device and the selected clan’s notification preferences as two separate layers.

Voor iedereen