Problemen oplossen
A feature or action is missing
Check membership, role, feature settings, observed data, selected period, and read-only states.
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Problemen oplossen
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Problemen oplossen
A member is not matched correctly
Check exact game names, aliases, reused identities, and the review queue before changing a mapping.
Problemen oplossen
Ancient capture is not visible
Check the extension destination, monitoring health, capture completion, explicit upload, and reset window.
Problemen oplossen
Assistant could not answer
Rewrite the question with an explicit period, exact subject, one measure, and a bounded result.
Problemen oplossen
Calendar subscription is not updating
Verify the private feed token, membership eligibility, event visibility, token rotation, and client caching.
Problemen oplossen
Collector login or 2FA failed
Verify the connected account, secure credentials, supported mailbox access, and selected subaccount without sharing secrets.
Problemen oplossen
Data is missing or out of date
Check the clan, period, freshness, collector state, credits, identity queue, and recalculation in the right order.
Problemen oplossen
Notifications are not arriving
Check the browser device and the selected clan’s notification preferences as two separate layers.