문제 해결
A feature or action is missing
Check membership, role, feature settings, observed data, selected period, and read-only states.
Runekist 도움말
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모든 문서 보기
문제 해결
8개 문서
문제 해결
A member is not matched correctly
Check exact game names, aliases, reused identities, and the review queue before changing a mapping.
문제 해결
Ancient capture is not visible
Check the extension destination, monitoring health, capture completion, explicit upload, and reset window.
문제 해결
Assistant could not answer
Rewrite the question with an explicit period, exact subject, one measure, and a bounded result.
문제 해결
Calendar subscription is not updating
Verify the private feed token, membership eligibility, event visibility, token rotation, and client caching.
문제 해결
Collector login or 2FA failed
Verify the connected account, secure credentials, supported mailbox access, and selected subaccount without sharing secrets.
문제 해결
Data is missing or out of date
Check the clan, period, freshness, collector state, credits, identity queue, and recalculation in the right order.
문제 해결
Notifications are not arriving
Check the browser device and the selected clan’s notification preferences as two separate layers.